360° service by synfis
Everything from one source
We take care of the installation and commissioning of your charging stations and wall boxes on site, from the initial infrastructure check to the setup, configuration and first commissioning in accordance with VDE 0105-600, as well as training your team.
We monitor the availability of your charging systems and infrastructure around the clock using back-end access and can respond immediately via remote control in the event of a malfunction.
We handlethe scheduling and performance of all legally required and manufacturer-recommended maintenance as well as regular DGUV V3 testing in accordance with DIN VDE 0105-100.
With our Service Level Agreement, our technical specialists in the field are guaranteed to rectify any faults with your charging stations nationwide.
We manage your spare parts in the consignment warehouse and take care of the logistics to bring them where they are needed.
We guarantee rapid on-siteexchange of wall boxes and handle the necessary logistics and warranty processing.
We ensure that any devices no longer in use are de-installed and professionally disposed of by our certified partners.
We design customized, sustainable 360° solutions according to your individual requirements.